A Critical Power Field Service Engineer is responsible for servicing, maintaining, and repairing Critical Power Systems at customer sites, including UPS, switchgear, and MV transformers. This role involves installation, testing, and effective communication with site teams, as well as providing emergency support during scheduled weekend call-outs and late shifts. The engineer must possess skills in power electronics, electrical equipment maintenance, and troubleshooting, while also being proficient in reading electrical schematics and diagrams. Strong organizational and interpersonal skills, along with the ability to effectively manage time, are essential. Knowledge of DC systems, prior experience in industrial or switchgear manufacturing, and a proactive team-oriented approach are also key requirements for success in this role.
Role Requirements and Responsibilities:
- Site Service, maintenance, and repair of existing and newly installed Critical Power Systems – including UPS, switchgear and MV transformers at all customer sites.
- Responsible for coordination and communication with the site team to complete the project tasks.
- Installation of new products and testing to ensure they are working correctly.
- Ability to read electrical schematics and diagrams.
- Perform maintenance and provide customer support.
- Diagnose problems and be involved in solution to resolve any issues.
- Maintain excellent communication with all departments.
- Responsible for completing all computerised documentation.
- Some scheduled weekend emergency call out service and late shift work involved.
- Join 24/7 rota system providing emergency cover for customers.
Skills/Requirements:
- Critical Power Field Service Engineer role requires a good understanding of power electronics, rectifiers & inverters.
- Experience working in either industrial or switchgear manufacturing industries.
- Experience with electrical equipment maintenance and troubleshooting
- Experience/understanding of DC systems.
- Full clean driving license
- Flexibility to travel as per business need – high mobility is anticipated.
- Have the ability to travel throughout Europe and North America without restriction.
- Have a positive, pro-active approach to working in a team environment along with excellent organizational and interpersonal skills. Ability to effectively manage time.
To protect your privacy and security, please only click on links or open attachments from official Hanley Energy addresses – @hanleyenergy.com. If you receive any suspicious communication regarding this job posting, please report it to us immediately.
