Last week at Hanley Energy, we fully implemented our business continuity plan and took a series of robust measures to ensure seamless continuity of supply chain and customer fulfillment for the foreseeable future.
We are proactively tracking COVID-19 global developments and endeavor to continue limiting all hazards and risks resulting from our business continuity activities related to the virus.
We wanted to release another statement to reassure you, that we have a well-defined plan in place that wraps all global regions we operate. We activated our initial response early (05 February 2020) and this has allowed us to greatly limit the impact on our operations and services we deliver.
These are some of the important steps we have taken to secure our business supply chain.
- We
have built up inventory where possible to mitigate any shortages. We will
continue to keep an active management focus on inventory levels, inline with
project forecasts. In conjunction, we have revised our manufacturing processes,
which includes shift working and adjustments to workplace practices to ensure
conformity to social distancing advice.
- Reviewed
all JIT (Just in time) and Kanban production practices, and will hold buffer
inventory so that any sub-assemblies are not disproportionally impacted.
- We
will continue to prioritize all high-important projects inline with our client
schedules, whilst mapping the geographical spread of the virus to each location
we deliver. All this in coordination with our third-party transport and
logistic providers.
- We
have initiated changes to our operational services, how we interact daily with
customers and suppliers, updates to product packaging and will plan for future
changes that we consider appropriate.
- We
have identified key suppliers and logistic partners on whom we depend for essential
operations and have engaged with them over recent weeks to discuss their own
business continuity plans. Reviewed alternative suppliers should we deem
necessary to activate in the future.
- Assessed
how the supply chain and wider business organisation can balance health,
safety, and legal and human resource duties to ensure our workers are protected
and their welfare is prioritized.
- Our
adjustments to working practices (incl. materials, labour, work environment)
and internal systems have had no impact on our capability and capacity in the
interim.
- We
are proactively
tracking additional costs resulting from these business continuity activities
related to COVID-19, and are prepared for significant budget impacts and margin
pressures. This is the accepted reality – we will do whatever it takes to ensure
our supply chain is secure and that we fulfil customer orders without any
disruption.
We will continue to adjust to this new world, and we are doing everything we can to keep our employees, their families and the wider community safe.
Presently, all our office team successfully working remotely. Our manufacturing team continues to excel, working split-shifts and maintaining their social distance inline with WHO, CDC and local government health recommendations.
We wanted to reassure you that we are here, available as always, for all of our customers and supply chain partners, to answer your emails or phone calls with any questions you may have. As always, thank you for being such loyal supply chain partners and supporting our business, we really do appreciate it. Please look after yourself and your family.